New Approach to Mental Healthcare - Customers

100 responses

Demographic information

Q1. What is your age range?

100 responses

9%43%24%11%9%
  • 18 - 24 9 (9%)
  • 25 - 34 43 (43%)
  • 35 - 44 24 (24%)
  • 45 - 54 11 (11%)
  • 55 - 64 9 (9%)
  • 65+ 4 (4%)

Q2. What is your gender?

100 responses

53%46%
  • Male 53 (53%)
  • Female 46 (46%)
  • Other 1 (1%)
Therapy experience and preferences

Q3. Have you ever been in therapy before?

100 responses

72%28%
  • Yes 72 (72%)
  • No 28 (28%)

Q4. Are you currently receiving therapy?

100 responses (all respondents; identical questions from the Yes and No paths of Q3 combined)

17%83%
  • Yes 17 (17%)
  • No 83 (83%)

Q5. What type of therapy have you experienced? (Please refer to the most influential therapy if you have had multiple)

72 responses (respondents who answered “Yes” to Q3)

70.8%18.1%6.9%
  • Individual face-to-face therapy 51 (70.8%)
  • Individual online/video therapy 13 (18.1%)
  • Group therapy 5 (6.9%)
  • Coaching 2 (2.8%)
  • marrige therapy 1 (1.4%)

Q6. How satisfied were you with the quality of the therapy you received?

72 responses (respondents who answered “Yes” to Q3)

2
9 (12.5%)
3
16 (22.2%)
4
28 (38.9%)
5
19 (26.4%)
0% 50% 100%

Q7. Do you feel therapy or mental health support is needed for you?

100 responses

36%51%13%
  • Yes, I need it 36 (36%)
  • It’s nice to have but not essential 51 (51%)
  • No, I am not interested 13 (13%)

Q8. What type of therapy are you aiming for?

87 responses (respondents who answered “Yes, I need it” or “It’s nice to have but not essential” to Q7)

51.7%23%17.2%
  • Individual face-to-face therapy 45 (51.7%)
  • Individual online/video therapy 20 (23%)
  • Group therapy 1 (1.1%)
  • Coaching 4 (4.6%)
  • No preference / not sure 15 (17.2%)
  • respect therapy 1 (1.1%)
  • I have no need for therapy at the present moment, but if/when I need it in the future, I would prefer face-to-face. 1 (1.1%)

Q9. Are there barriers preventing you from seeking or receiving the therapy you want? (please select all that apply)

100 responses

Affordability / Cost of therapy
56 (56%)
I don't feel I need therapy
36 (36%)
I am unsure about the quality or effectiveness of therapy
30 (30%)
Concerns about confidentiality or privacy
19 (19%)
I can't find a therapist or therapy service that fits my needs
18 (18%)
Stigma around seeking therapy
15 (15%)
I prefer alternative forms of support (e.g., self-help, support groups)
14 (14%)
I had a bad experience with therapy in the past
14 (14%)
I'm currently satisfied with my therapy
14 (14%)
anxiety
1 (1%)
it seems anyway that even too many therapists stigmatize therapy
1 (1%)
0% 50% 100%

Multiple answers allowed. Blue bars show selections; percentages are of respondents.

Q10. In the following question we’d like to ensure attentive reading. When asked about your favorite type of therapy, you must select 'art therapy.' This is an attention check. Based on the text above, what is your favorite type of therapy?

100 responses

10%89%
  • Individual face-to-face therapy 10 (10%)
  • Individual online/video therapy 1 (1%)
  • Art therapy 89 (89%)
Therapy using our new platform

Q11. Would you consider high-quality therapy with a non-certified therapist, guided and supervised by our platform?

100 responses

30%32%38%
  • Yes 30 (30%)
  • No 32 (32%)
  • Maybe 38 (38%)

Q12. Following the previous question, would you consider it if the non-certified therapist is experienced with therapy in our platform?

70 responses (respondents who answered “No” or “Maybe” to Q11)

20%34.3%45.7%
  • Yes 14 (20%)
  • No 24 (34.3%)
  • Maybe 32 (45.7%)

Q13. Following the previous questions, would you consider it if the non-certified therapist is experienced, highly rated, and described as compassionate, communicative and understanding?

56 responses (respondents who answered “No” or “Maybe” to Q12)

19.6%33.9%46.4%
  • Yes 11 (19.6%)
  • No 19 (33.9%)
  • Maybe 26 (46.4%)

Q14. How much would you be willing to pay per session with a non-certified therapist supported by our system?

81 responses (55 who answered “Yes” to Q11, Q12 or Q13, plus 26 who answered “Maybe” to Q13)

80.2%16%
  • Up to 50$ 65 (80.2%)
  • Up to 100$ 13 (16%)
  • Up to 150$ 3 (3.7%)

Q15. Would you feel comfortable having your therapy sessions recorded for insights and quality improvement, knowing that your data is 100% secure and your privacy is strictly protected?

100 responses

37%49%14%
  • Yes 37 (37%)
  • No 49 (49%)
  • Maybe 14 (14%)

Q16. Would you be willing to participate in a pilot program for our system and receive a reduced fee therapy?

100 responses

38%54%
  • Yes 38 (38%)
  • No 54 (54%)
  • I would need more information 1 (1%)
  • Maybe. 1 (1%)
  • Depends on fee 1 (1%)
  • maybe 2 (2%)
  • Why just reduced and not free? 1 (1%)
  • I would like more information. So it is a maybe as answer 1 (1%)
  • If *I* was paid at least 12.50/hour, I'd at least seriously consider it. 1 (1%)

Thank you!

Q17. Please leave your name and email address (phone number optional), and we'll contact you soon regarding our pilot.

31 responses

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  • J**********9@gmail.com A*n
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  • N**e: K***n H***s E***l: 6**********************0@email.prolific.com
  • C***a M****n C*******8@gmail.com
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  • c******a r**e a*d c*************7@gmail.com
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  • M*****n, M***************9@gmail.com
  • D*****n H*******n. s*********y@gmail.com
  • 5**********************a@email.prolific.com
  • k**********5@gmail.com
  • k****a_s********7@outlook.com
  • t***********z@gmail.com t**y m***z
  • R*n r***3@aol.com (2*1) 6*0-1**9
  • j***s_b******0@outlook.com
  • s***********4@gmail.com
  • 6**********************1
  • 6**********************2@auth.prolific.com
  • C*****a P*******n, c*****************0@gmail.com
  • B***N B*******Y@GMAIL.COM
  • 6**********************e@email.prolific.com
  • a**********t@gmail.com
  • P******a O***r o***********a@gmail.com
  • C****e L****n c**********n@gmail.com
  • 6**********************7@email.prolific.com
  • A*****n n*********1@gmail.com