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inTune Interface — live supported calls

A supporter and their customer meet in a private video call. The conversation is transcribed live, and an AI assistant quietly suggests to the supporter what to say or ask next. The customer never sees the AI.

Checking the live dashboard…

Participants log in with the username and PIN they received from the pilot team. If the service is offline, calls are not available at the moment.

How it works

inTune architecture: supporter and customer connect through LiveKit video; a transcriber sends speech to Deepgram; Claude suggests next steps to the supporter; every call is logged and recorded

Tap the diagram to open it full size.