User Surveys — InTune

New Approach to Mental Healthcare - Customers

100 responses

Demographic information

Q1. What is your age range?

100 responses

18 - 24 9 (9%)
25 - 34 43 (43%)
35 - 44 24 (24%)
45 - 54 11 (11%)
55 - 64 9 (9%)
65+ 4 (4%)

Q2. What is your gender?

100 responses

Male 53 (53%)
Female 46 (46%)
Other 1 (1%)

Therapy experience and preferences

Q3. Have you ever been in therapy before?

100 responses

Yes 72 (72%)
No 28 (28%)

Q4. Are you currently receiving therapy?

100 responses (all respondents; identical questions from the Yes and No paths of Q3 combined)

Yes 17 (17%)
No 83 (83%)

Q5. What type of therapy have you experienced? (Please refer to the most influential therapy if you have had multiple)

72 responses (respondents who answered “Yes” to Q3)

Individual face-to-face therapy 51 (70.8%)
Individual online/video therapy 13 (18.1%)
Group therapy 5 (6.9%)
Coaching 2 (2.8%)
marrige therapy 1 (1.4%)

Q6. How satisfied were you with the quality of the therapy you received?

72 responses (respondents who answered “Yes” to Q3)

9 (12.5%)

16 (22.2%)

28 (38.9%)

19 (26.4%)

0% 50% 100%

Q7. Do you feel therapy or mental health support is needed for you?

100 responses

Yes, I need it 36 (36%)
It’s nice to have but not essential 51 (51%)
No, I am not interested 13 (13%)

Q8. What type of therapy are you aiming for?

87 responses (respondents who answered “Yes, I need it” or “It’s nice to have but not essential” to Q7)

Individual face-to-face therapy 45 (51.7%)
Individual online/video therapy 20 (23%)
Group therapy 1 (1.1%)
Coaching 4 (4.6%)
No preference / not sure 15 (17.2%)
respect therapy 1 (1.1%)
I have no need for therapy at the present moment, but if/when I need it in the future, I would prefer face-to-face. 1 (1.1%)

Q9. Are there barriers preventing you from seeking or receiving the therapy you want? (please select all that apply)

100 responses

Affordability / Cost of therapy

56 (56%)

I don't feel I need therapy

36 (36%)

I am unsure about the quality or effectiveness of therapy

30 (30%)

Concerns about confidentiality or privacy

19 (19%)

I can't find a therapist or therapy service that fits my needs

18 (18%)

Stigma around seeking therapy

15 (15%)

I prefer alternative forms of support (e.g., self-help, support groups)

14 (14%)

I had a bad experience with therapy in the past

14 (14%)

I'm currently satisfied with my therapy

14 (14%)

anxiety

1 (1%)

it seems anyway that even too many therapists stigmatize therapy

1 (1%)

0% 50% 100%

Multiple answers allowed. Blue bars show selections; percentages are of respondents.

Q10. In the following question we’d like to ensure attentive reading. When asked about your favorite type of therapy, you must select 'art therapy.' This is an attention check. Based on the text above, what is your favorite type of therapy?

100 responses

Individual face-to-face therapy 10 (10%)
Individual online/video therapy 1 (1%)
Art therapy 89 (89%)

Therapy using our new platform

Q11. Would you consider high-quality therapy with a non-certified therapist, guided and supervised by our platform?

100 responses

Yes 30 (30%)
No 32 (32%)
Maybe 38 (38%)

Q12. Following the previous question, would you consider it if the non-certified therapist is experienced with therapy in our platform?

70 responses (respondents who answered “No” or “Maybe” to Q11)

Yes 14 (20%)
No 24 (34.3%)
Maybe 32 (45.7%)

Q13. Following the previous questions, would you consider it if the non-certified therapist is experienced, highly rated, and described as compassionate, communicative and understanding?

56 responses (respondents who answered “No” or “Maybe” to Q12)

Yes 11 (19.6%)
No 19 (33.9%)
Maybe 26 (46.4%)

Q14. How much would you be willing to pay per session with a non-certified therapist supported by our system?

81 responses (55 who answered “Yes” to Q11, Q12 or Q13, plus 26 who answered “Maybe” to Q13)

Up to 50$ 65 (80.2%)
Up to 100$ 13 (16%)
Up to 150$ 3 (3.7%)

Q15. Would you feel comfortable having your therapy sessions recorded for insights and quality improvement, knowing that your data is 100% secure and your privacy is strictly protected?

100 responses

Yes 37 (37%)
No 49 (49%)
Maybe 14 (14%)

Q16. Would you be willing to participate in a pilot program for our system and receive a reduced fee therapy?

100 responses

Yes 38 (38%)
No 54 (54%)
I would need more information 1 (1%)
Maybe. 1 (1%)
Depends on fee 1 (1%)
maybe 2 (2%)
Why just reduced and not free? 1 (1%)
I would like more information. So it is a maybe as answer 1 (1%)
If *I* was paid at least 12.50/hour, I'd at least seriously consider it. 1 (1%)

Thank you!

Q17. Please leave your name and email address (phone number optional), and we'll contact you soon regarding our pilot.

31 responses

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J**********9@gmail.com A*n
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C****e L****n c**********n@gmail.com
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A*****n n*********1@gmail.com

New Approach to Mental Healthcare - Supporters

104 responses

Demographic information

Q1. What is your age range?

104 responses

18 - 24 2 (1.9%)
25 - 34 40 (38.5%)
35 - 44 27 (26%)
45 - 54 19 (18.3%)
55 - 64 12 (11.5%)
65+ 4 (3.8%)

Q2. What is your gender?

104 responses

Male 33 (31.7%)
Female 68 (65.4%)
Other 1 (1%)
Prefer not to say 2 (1.9%)

Q3. What is your academic background? (select the most relevant)

104 responses

Psychology / counseling student (undergraduate or graduate) 32 (30.8%)
Social work student (undergraduate or graduate) 24 (23.1%)
Art, movement, or expressive therapy certification 3 (2.9%)
Training in any type of wellbeing / supportive role 10 (9.6%)
No formal education in therapy or mental health 24 (23.1%)
biology 1 (1%)
AA Degree + Work Sponsored Training as Peer Support Worker 1 (1%)
psychiatry 1 (1%)
Computer science 1 (1%)
Education specialists 1 (1%)
Bus / Econ 1 (1%)
associate marriage and family therapist in california 1 (1%)
Engineering 1 (1%)
media arts 1 (1%)
licensed clinical social worker 1 (1%)
social science classes through criminology degree 1 (1%)

Therapy experience and preferences

Q4. Have you ever received meaningful therapy?

104 responses

No, I have not received any therapy 14 (13.5%)
Yes, a short psychological therapy 31 (29.8%)
Yes, a long psychological therapy 36 (34.6%)
Yes, alternative therapy (coaching, group therapy, etc.) 12 (11.5%)
I received therapy but it wasn't very meaningful to me 11 (10.6%)

Q5. Have you ever provided emotional support or therapy-like conversations in any capacity?

104 responses

Yes, as a student/volunteer in a mental health or support role 10 (9.6%)
Yes, as a trusted listener for friends, family, or colleagues 38 (36.5%)
Yes, as a professional therapist or counselor 20 (19.2%)
No 5 (4.8%)
No, but I believe I have the mindset and skills for it 5 (4.8%)
Yes, in a caregiving or social work-related role 11 (10.6%)
Yes, as a coach or mentor 5 (4.8%)
As a coach, caregiver, and trusted listener. 1 (1%)
Yes, as a paid employee providing Peer Support Services 1 (1%)
Yes, as part of my job (e.g., HR, healthcare, education) 8 (7.7%)

Q6. Have you ever considered providing professional psychological therapy? If so, what prevented you from pursuing it? (select all that apply)

104 responses

I was interested, but I felt too old to start a new career

28 (26.9%)

I am currently providing psychological therapy

26 (25%)

I wanted to, but I couldn’t afford the required studies

23 (22.1%)

I believed the process of becoming a therapist was too long or complex

21 (20.2%)

I didn’t feel confident enough in my ability to help others

17 (16.3%)

I was concerned about the emotional toll of working in mental health

16 (15.4%)

I have never been interested in providing psychological therapy

15 (14.4%)

I sought other types of therapy (e.g. expressive therapy, coaching, etc.)

6 (5.8%)

I felt there weren’t enough job opportunities for therapists

3 (2.9%)

Caregiving duties creating time conflict

1 (1%)

I am in the process of getting additional training

1 (1%)

Have not finished schooling yet

1 (1%)

i persude it

1 (1%)

Currently training

1 (1%)

Still not sure what field I will work in

1 (1%)

I felt like I don’t have my shit together enough in my own life to be giving other people advice

1 (1%)

Currently in school for it

1 (1%)

currently in the process of getting degree

1 (1%)

0% 50% 100%

Multiple answers allowed. Blue bars show selections; percentages are of respondents.

Therapy using our new platform

Q7. Would you consider providing therapy through our platform, either now or under the right circumstances in the future? (even as a part-time commitment of just 1-2 hours a week)

104 responses

Yes, I would be interested 53 (51%)
I could be interested in the future if the conditions are right 24 (23.1%)
Maybe, I need more details 17 (16.3%)
This is not relevant to my current situation, but hypothetically, I could find it interesting 2 (1.9%)
No, it’s not something I’d be interested in at any point 8 (7.7%)

Q8. What would encourage you to participate as a therapist in our system? (select all that apply)

96 responses (respondents who selected any answer except “No” in Q7)

The ability to make a meaningful impact on people’s lives

81 (84.4%)

The ability to work remotely from anywhere

71 (74%)

Flexible working hours

63 (65.6%)

Competitive pay and financial incentives

62 (64.6%)

A system that helps me improve my mental health support skills

54 (56.2%)

Knowing that the platform will ensure that I provide a safe and high-quality therapy

49 (51%)

A structured training program to help me feel confident in my role

43 (44.8%)

Assurance that clients are carefully matched based on my skills and expertise

38 (39.6%)

The chance to participate in a pioneering mental health initiative

37 (38.5%)

Minimal administrative work (e.g., scheduling, documentation handled by the platform)

36 (37.5%)

Compassion for my fellow man

1 (1%)

0% 50% 100%

Multiple answers allowed. Blue bars show selections; percentages are of respondents.

Q7: 8 of 104 respondents (7.7%) answered “No” and did not answer this question.

Q9. In the following question we’d like to ensure attentive reading. When asked about your favorite type of therapy, you must select 'art therapy.' This is an attention check. Based on the text above, what is your favorite type of therapy?

104 responses (all respondents; identical attention checks from the two paths combined: 96 + 8)

Individual face-to-face therapy 4 (3.8%)
Individual online/video therapy 9 (8.7%)
Group therapy 2 (1.9%)
Coaching 1 (1%)
Art therapy 88 (84.6%)

Q10. Our platform provides non-certified therapists with AI-driven guidance, session support, and tools for effective therapy. Given this, do you believe you could provide high-quality therapy?

98 responses (96 who did not answer “No” to Q7, plus 2 who reconsidered after the separate incentives follow-up)

Yes, I’m confident I could 44 (44.9%)
I believe so, but I would need additional training and support 31 (31.6%)
Maybe, I would need to understand the system better 19 (19.4%)
No, I don’t think this role is right for me 4 (4.1%)

Q11. As a beginner non-certified therapist using our system, would you be satisfied being paid $25 per session (45-60 minutes)?

94 responses (respondents who selected any answer except “No, I don’t think this role is right for me” in Q10)

Yes, especially if the payment increases with time, experience and improvement in skills 37 (39.4%)
Yes, I would be happy to do it 34 (36.2%)
Yes, I would even be willing to do it for free (for helping people in need / receiving training / gaining experience) 15 (16%)
I would not be interested 8 (8.5%)

Q12. How many hours per week would you be willing to provide therapy?

93 responses (93 of the 94 respondents in Q11; excludes the one who rejected participation at any pay level in the pay follow-ups)

Less than 5 hours 21 (22.6%)
5-10 hours 35 (37.6%)
10-20 hours 17 (18.3%)
20+ hours 20 (21.5%)

Q13. Would you be willing to participate in a training program before providing therapy?

93 responses (the same 93 respondents as Q12)

Yes, but only the essential training needed to ensure high quality treatment 14 (15.1%)
Maybe, it depends on the requirements 14 (15.1%)
Yes, I’d love to learn more and participate in a comprehensive training program 64 (68.8%)
No, I feel ready to start 1 (1.1%)

Q14. Would you be comfortable with sessions being recorded (with the client's consent) for insights and therapeutic improvement, knowing that the data is strictly protected and confidential?

93 responses (the same 93 respondents as Q12)

Yes 45 (48.4%)
Yes, but I would need to verify the level of data protection 38 (40.9%)
Maybe 5 (5.4%)
No 5 (5.4%)

Q15. Would you be open to participating in a paid pilot program where you provide online therapy using our guiding platform with real clients?

88 responses (respondents who selected any answer except “No” in Q14)

Yes 53 (60.2%)
Maybe, I’d like more details 32 (36.4%)
No 3 (3.4%)

Thank you!

Q16. Please leave your name and email address (phone number optional), and we'll contact you soon regarding our pilot.

75 responses

c**********2@gmail.com
mm.ic.w**k@gmail.com
s************9@gmail.com
6**********************8@email.prolific.com
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P******a S******r --- M****e/T**t: +1 (4*8) 6*7-6**0 --- E***l: t***************r@gmail.com
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